Privacy Policy
Gemtool, part of Lion Gris Gems & Jewellery, respects the privacy of all visitors, users and customers. We process personal data in accordance with the General Data Protection Regulation (GDPR).
What data do we collect?
We collect and process the following personal data:
- — Account data: name, email address
- — Gemstone data: all information you enter about your gemstones
- — Photos: images you upload of your gemstones
- — Payment data: processed by Mollie (we do not store payment details ourselves)
- — Contact form submissions: name, email address, message
- — Technical data: IP address (for security and abuse prevention)
Why do we process data?
- — To provide the Gemtool service (gemstone management and determination)
- — To manage your account and subscription
- — To answer your enquiries
- — To improve the website (anonymous analytics via Google Analytics)
- — To prevent abuse (rate limiting, spam detection)
Data sharing
Your data is never sold or shared with third parties, except:
- — Mollie: for payment processing
- — Cloud86: hosting provider (servers in the Netherlands)
- — Google Analytics: anonymous usage statistics
Data security
Your data is stored on secured servers in the Netherlands. Passwords are encrypted with bcrypt. Sessions use cryptographically secure tokens. Each user can only access their own data.
Retention
Your account data and gemstone data are retained for as long as your account is active. After cancellation you can request deletion of all data. Contact form submissions are deleted after 12 months.
Your rights
You have the right to access, correct and delete your data. You can also request data portability or object to processing. Contact us at hello@gemtool.nl.
Cookies
We use functional cookies (session, preferences) and analytics cookies (Google Analytics). No marketing cookies are used. You can manage your cookie preferences via the cookie banner.
Contact
Gemtool — Lion Gris Gems & Jewellery
Joan Melchior Kemperstraat 80-3, 1051 TV Amsterdam, The Netherlands
Email: hello@gemtool.nl
Tel: +31 6 17593204
CoC: 96807571 — VAT: NL867770326B01